University Approved Jobs: Technology Services
These jobs are used in the Division of Technology Services.
Please consult with your Human Resources Hub Professional for questions regarding a Texas A&M University Standard Job Description.
Assistant Chief Information Officer
The Assistant Chief Information Officer (ACIO) for Operations, under general direction, plans, organizes, and manages the efficient operation of all related technology and processes in support of the business operations. This is achieved through the effective orchestration of people, processes, technology, and service providers. As an Assistant CIO and a member of the IT Leadership Team, this person will apply extensive knowledge of a broad range of technologies and best practices to ensure that IT Infrastructure is operating at optimum levels of effectiveness and creating value for the business. The ACIO will develop and maintain collaborative, robust relationships with key business stakeholders and peer IT leaders both internally and across the TAMU System.
Assistant Director, Information Technology
The Assistant Director of Information Technology, under general direction, plans, organizes, and directs an Information Technology department. Assists in the direction, guidance and planning in strategic operations of the department, college, or division.
Associate Director, Information Technology
The Associate Director of Information Technology, under general direction, plans, organizes, and directs operations of a department. Performs highly and complex managerial work providing direction and guidance in strategic operations and planning in the department, college, or division.
Chief Information Officer
This job description is currently under development. Please check back soon for more details.
The Chief Technology Officer is responsible for leadership and oversight for the selection and effective integration of appropriate information technologies that are consistent. Serves as the primary technical expert and consultant in a variety of specialized fields of technology. Routinely conducts enterprise-level design, research, recommended strategies, and provides leadership and guidance for the planning, design, and deployment of new enterprise-wide technologies.
The Client Technologies Analyst I, under general supervision, performs routine client technology support functions.
Client Technologies Analyst II
The Client Technologies Analyst II, under general supervision, performs complex and non-routine specialized client technology support functions, such as troubleshooting, analysis, research, de-bugging, and problem-solving.
Client Technologies Analyst III
The Client Technologies Analyst III, under direction, serves as technical lead for client technology projects or services. Provides technical oversight for the application of and compliance with technical standards. Coordinates the technical activities of a client technology support team. Completes reports and summaries for management and users, including project status reports, problem reports, and progress summaries.
Client Technologies Analyst IV
The Client Technologies Analyst IV under general direction, provides technical leadership and oversight for deployment and delivery of enterprise-wide client technology projects or services. Mentors, trains, and develops employees.
Computer Maintenance Technician I
The Computer Maintenance Technician I assists in troubleshooting, repairing, and maintaining computer related equipment such as PC, monitors, printers, and other attached devices.
Computer Maintenance Technician II
The Computer Maintenance Technician II troubleshoots, repairs, and maintains routine computer related equipment such as PC, monitors, printers, and other attached devices.
Computer Maintenance Technician III
The Computer Maintenance Technician III troubleshoots, repairs, and maintains advanced computer related equipment such as PC, monitors, printers, and other attached devices. Assist in installing, diagnosing, repairing, and upgrading minor hardware equipment.
Computer Maintenance Technician IV
The Computer Maintenance Technician IV troubleshoots, repairs, and maintains complex computer related equipment such as PC, monitors, printers, and other attached devices. Installs, diagnoses, repairs, and upgrades hardware equipment.
Computer Support Specialist
This job description is currently under development. Please check back soon for more details.
The Data Analyst, under general supervision, gathers, compiles, analyzes, interprets, reports data and identifies patterns.
The Data Scientist, under direction, is responsible for the development of complex statistical modeling to abstract problems and discovering insights through the use of statistical, algorithmic, mathematical optimization and visualization techniques. Develops and improves upon statistical analysis and predictive models to support the universities critical business process and initiatives including forecasting short and long-term trends.
The Database Administrator I, under general supervision, performs routine data management and administration support functions.
The Database Administrator II, under general supervision, routinely performs complex and non-routine specialized data management and administration support functions including troubleshooting, analysis, research, problem-solving, and recovery.
The Database Administrator III, under direction, serves as technical lead for data management and administration projects or services. Provides technical oversight for the application of and compliance with technical standards. Coordinates the technical activities of a data management and administration support teams. Completes reports and summaries for management and users including project status reports, problem reports, and progress summaries.
The Database Administrator IV, under general direction, provides technical leadership and oversight for the deployment and delivery of enterprise-wide routine data management and administration projects or services. Develops technical standards for implementing these services. Serves as chair or senior member of an information resource team responsible for setting technical standards and direction. Participates in mentoring, training, and development of other employees.
Department Software Applications Specialist
This job description is currently under development. Please check back soon for more details.
Director, Information Technology
The Director of Information Technology, under direction, plans, organizes, and directs the operations of the Information Technology group.
The End User Support Specialist I, under general supervision, performs routine end user support functions.
End User Support Specialist II
The End User Support Specialist II, under general supervision, performs complex and non-routine specialized end user support functions, such as troubleshooting, analysis, research, de-bugging, and problem-solving.
End User Support Specialist III
The End User Support Specialist III, under direction, serves as technical lead for end user services. Provides technical oversight for the application of and compliance with technical standards. Coordinates the technical activities of an end user support team. Completes reports and summaries for management and users including project status reports, problem reports, and progress summaries.
End User Support Specialist IV
The End User Support Specialist IV, under general direction, provides technical leadership and oversight for deployment and delivery of enterprise-wide end user support projects or services. Participates in mentoring, training, and development of other employees.
The Enterprise IT Technologist, under general direction, serves as the primary top-level technical expert and consultant in one or more specialized fields of technology. Researches, designs, and recommends enterprise-level strategy. Provide technical leadership and guidance for the design and deployment of new enterprise-wide technologies.
Executive Director, Information Technology
The Executive Director, IT, under general direction, provides leadership for departmental functions to include planning, directing, and evaluating departmental operations. Provides oversight of business activities, strategic planning and development, and program administration. Functions as departmental liaison to customers and represents the University on various committees.
Information Security Officer
This job description is currently under development. Please check back soon for more details.
Information Technology Enterprise Architect
The Executive Director, IT, under general direction, provides leadership for departmental functions to include planning, directing, and evaluating departmental operations. Provides oversight of business activities, strategic planning and development, and program administration. Functions as departmental liaison to customers and represents the University on various committees.
Information Technology Network Architect
The Information Technology (IT) Network Architect, under direction, manages enterprise network architecture, design, integration, configuration, and implementation of computer networks, local area networks, wide area networks, internet, intranet, cloud, convergence, and other data communication systems.
Information Technology Supervisor
The Information Technology Supervisor provides assistance supervising the work of an Information Technology lab or team responsible for supporting computer or network services.
The IT Business Analyst I, under general supervision, performs routine business analysis support functions.
The IT Business Analyst II, under general supervision, performs complex and specialized business analysis support functions, including troubleshooting, research, debugging, and problem solving.
The IT Business Analyst III, under direction, serves as technical lead for a specific business analysis project or service. Provides technical oversight for the application of and compliance with technical standards. Coordinates the technical activities of a systems analysis team. Completes reports and summaries for management and users including project status reports, problem reports, and progress summaries.
The IT Business analyst IV, under general direction, provides technical leadership and oversight for the deployment and delivery of enterprise-wide business analysis services. Participates in mentoring, training, and development of other employees.
IT Business Relationship Manager I
The IT Business Relationship Manager (BRM) I, under direction, is responsible for serving as a liaison between IT and department stakeholders. The BRM will work collaboratively with their assigned units to identify, develop and implement efficient and effective business practices throughout the IT Departments. BRM’s will continuously seek opportunities to identify and recommend better business practices to produce strong program results and meaningful outcomes to ensure that IT is meeting the needs and goals of the University.
IT Business Relationship Manager II
The IT Business Relationship Manager II (BRM), under direction, is responsible for serving as a liaison between IT and department stakeholders. The BRM develops and manages the relationship between the Division of IT and internal and external partners. The BRM will work collaboratively with their assigned units to identify, develop and implement efficient and effective business practices throughout the IT Departments. BRM’s will continuously seek opportunities to identify and recommend better business practices to produce strong program results and meaningful outcomes to ensure that IT is meeting the needs and goals of the University.
IT Business Relationship Manager III
The IT Business Relationship Manager (BRM) III, under direction, is responsible for serving as a liaison between IT and department stakeholders. The BRM will work collaboratively with their assigned units to identify, develop and implement efficient and effective business practices throughout the IT Departments. Develop plans to address customer needs. BRM’s will continuously seek opportunities to identify and recommend better business practices to produce strong program results and meaningful outcomes to ensure that IT is meeting the needs and goals of the University.
IT Business Relationship Manager IV
The IT Business Relationship Manager (BRM) IV, under direction, is responsible for serving as a liaison between IT and department stakeholders. The BRM will work collaboratively with their assigned units to identify, develop and implement efficient and effective business practices throughout the IT Departments. BRM’s will continuously seek opportunities to identify and recommend better business practices to produce strong program results and meaningful outcomes to ensure that IT is meeting the needs and goals of the University. Drives Service Level Agreement (SLA) negotiations to enhance value to the client business unit. Coaches, trains and mentors BRM team members.
IT Business Relationship Manager V
The IT Business Relationship Manager (BRM) V, under direction, is responsible for serving as a liaison between IT and department stakeholders. The BRM meets with executives and leaders to build relationships between the Division of IT and its internal and external partners. Creates strategies, surveys, RSOAP’s for business partners. BRM’s will continuously seek opportunities to identify and recommend better business practices to produce strong program results and meaningful outcomes to ensure that IT is meeting the needs and goals of the University. Recruits, hires, and supervises business relationship management staff and coordinates work to support communication, training, and strategy objectives.
The Information Technology (IT) Generalist I, under supervision, learns and practices basic technical support for various information technology projects or work groups and helps with routine technical support for customers.
The Information Technology Generalist II, under general supervision, assists with routine technical support for various IT projects or work groups. Assists with routine technical support for customers.
The Information Technology (IT) Manager I, under direction, leads a specific IT project or specialized technical operations and performs limited specialized technical duties.
The Information Technology (IT) Manager II, under direction, routinely manages large and complex IT project operations. Performs limited specialized, technical duties.
The Information Technology (IT) Manager III, under general direction, deploys and manages multiple large and complex IT projects or operations in support of enterprise level strategy. Performs limited specialized technical duties in support of enterprise-wide computing projects or operations.
The Information Technology (IT) Manager IV, under direction, routinely manages large and complex IT project operations. Performs limited specialized, technical duties.
The IT Product Manager I, under direction, contributes to the product strategy and product roadmap of specific campus IT products and services.
The IT Product Manager II, under direction, is responsible for the product strategy and product roadmap of specialized campus IT products and services.
The IT Product Manager III, under direction, is responsible for the product strategy and the product roadmaps of complex campus IT products and services.
The IT Product Manager IV is responsible for the product strategy and the product roadmaps of complex campus IT products and services. The IT Product Manager IV participates in mentoring, training, and developing other employees.
The IT Professional I, under general direction, meets the IT needs of a unit where multifaceted expertise is required. Performs in specialty areas of systems, services, applications, and/or database management. Performs unit-level support in multiple technical fields.
The IT Professional II, under general direction, performs advanced troubleshooting, analysis, and problem-solving for unit-level support in multiple technical fields.
The Lead Data Analyst, under general direction, serves as a technical lead on complex data projects. Provides technical oversight for the application of and compliance with technical standards. Completes reports and summaries for management and users including project status reports, problem reports, and progress summaries.
Lead Software Quality Assurance Analyst
This job description is currently under development. Please check back soon for more details.
The Network Analyst I, under general direction, performs routine network analysis functions.
The Network Analyst II, under general direction, routinely performs complex and specialized network analysis functions, such as troubleshooting, analysis, research, and problem-solving.
The Network Analyst III, under general direction, serves as technical lead for network analysis projects or services. Provides technical oversight for the application of and compliance with technical standards. Coordinates the technical activities of a network analysis team. Completes reports and summaries for management and users including project status reports, problem reports, and progress summaries.
The Network Analyst IV, under general direction, provides technical leadership and oversight for deployment and delivery of enterprise-wide network analysis projects or services. Develops technical standards for implementing enterprise-wide network analysis projects or services. Participates in mentoring, training, and development of other employees.
The Network Engineer I, under general direction, performs routine network engineering functions.
The Network Engineer II, under general direction, performs complex and non-routine specialized network engineering functions, such as troubleshooting, analysis, research, and problem-solving.
The Network Engineer III, under direction, serves as technical lead for network engineering projects or services.
The Network Engineer IV, under direction, provides technical leadership and oversight for deployment and delivery of enterprise-wide network engineering projects or services. Participates in mentoring, training, and development of other employees.
The Network Technician I is responsible for routinely assisting in the installation and construction of the University’s networks. Assists in routine network hardware maintenance and network troubleshooting.
The Network Technician II assists with the installation, construction, and maintenance of networks.
The Network Technician III assists with the installation, construction, and maintenance of networks.
The Network Technician IV participates in the installation and construction of networks. Assists in routine network hardware maintenance and network troubleshooting.
Office Software Assistant
This job description is currently under development. Please check back soon for more details.
Office Software Associate
This job description is currently under development. Please check back soon for more details.
The Digital Platform Program Architect creates and manages the technical architecture for Digital Platforms. This includes user experience design and implementation, component technology choices, implementation execution, performance, security including cybersecurity, and scaling considerations. Is an operational companion to the Program Manager to ensure technical oversight regarding budgets and schedules of the Digital Platforms that demonstrate, deliver, and operationalize synergy between Digital Health and other domains such as Emergency Management.
The Policy Analyst I, under general supervision, assists with performing complex and non-routine information technology (IT) policy, practice, and regulatory compliance administration functions, such as troubleshooting, analysis, problem-solving, and documentation.
The Policy Analyst II, under general supervision, performs complex and non-routine information technology (IT) policy, practice, and regulatory compliance administration functions, such as troubleshooting, analysis, problem-solving, and documentation.
The Policy Analyst III, under direction, serves as technical lead for information technology (IT) policy, practice, and regulatory projects or services. Provides technical oversight for the application of and compliance with technical standards. Coordinates the technical activities of an IT team. Completes reports and summaries for management and users, including project status reports, problem reports, and progress summaries.
The Policy Analyst IV, under general direction, provides technical leadership and oversight for the deployment and delivery of enterprise-wide Information Technology (IT) policy, practices, and regulatory projects or services. Develops technical standards for implementing enterprise-wide IT policy analysis projects or services. Serves as a chair or senior member of an information resource team responsible for setting technical standards and direction. Participates in mentoring, training, and development of other employees.
Programmer I
This job description is currently under development. Please check back soon for more details.
Programmer II
This job description is currently under development. Please check back soon for more details.
The Security Analyst I P68, under general direction performs routine information technology (IT) analysis functions.
The Security Analyst II P70, under general direction, performs complex and non-routine specialized information technology (IT) security analysis functions, such as troubleshooting, advanced analysis, research, and problem-solving.
The Security Analyst III P73, under general direction, serves as technical lead for information technology (IT) security analysis projects or services. Provides technical oversight for the application of and compliance with technical standards. Coordinates the technical activities of an IT security analysis team. Completes reports and summaries for management and users including project status reports, problem reports, and progress summaries.
The Security Analyst IV P75, under general direction, provides technical leadership and oversight for the deployment and delivery of enterprise-wide information technology (IT) security analysis projects or services. Participates in mentoring, training, and developing other employees.
The Security Engineer I, under general supervision, assists with the planning and designing of security solutions and capabilities that enable the organization to identify, protect, detect, respond, and recover from cyber threats and vulnerabilities.
The Security Engineer II, under general supervision, plans and designs security solutions and capabilities that enable the organization to identify, protect, detect, respond, and recover from cyber threats and vulnerabilities.
The Security Engineer III, under general supervision, leads the planning and designing of security solutions and capabilities that enable the organization to identify, protect, detect, respond, and recover from cyber threats and vulnerabilities.
The Security Engineer IV, under direction, provides leadership and oversight of the planning and designing of security solutions and capabilities that enable the organization to identify, protect, detect, respond, and recover from cyber threats and vulnerabilities.
Senior Computer Support Specialist
This job description is currently under development. Please check back soon for more details.
The Senior Data Analyst, under general supervision, provides overall direction and management for the gathering, compiling, analyzing, interpreting, and reporting of data. Designs data modeling/analysis services to mine systems and applications. Builds, deploys, and maintains data support tools, metadata inventories, and definitions for database file/table creation.
The Senior Data Scientist, under direction, is responsible for providing management and oversight of appropriate methods and techniques in the research, design, and implementation of data analytics.
Senior Department Software Applications Specialist
This job description is currently under development. Please check back soon for more details.
Senior Information Technology Supervisor
The Senior Information Technology Supervisor supervises the work of an Information Technology lab or team responsible for supporting computer or network services.
The Senior IT Professional I, under general direction, provides technical leadership for a unit-level project or operation, which relies on multiple technical fields. Provides technical oversight for the application of and compliance with the unit’s technical standards. Coordinates the technical activities of a project team. Completes reports and summaries for management and users including project status reports, problem reports, and progress summaries.
The Senior IT Professional II, under general direction, provides technical leadership for multiple complex unit-level projects or operations utilizing multiple technical fields. Develops technical standards for implementing unit projects or operations. Serves as a chair or senior member of an information resource team responsible for setting technical standards and direction.
The Senior IT Professional III, under general direction, serves as the primary top-level technical expert consultant in multiple specialized fields of technology for specified unit(s). Researches and develops the unit’s IT strategy and budget. Participates in the unit’s strategic planning process. Routinely provides technical leadership and guidance for the deployment of new technologies. Represents the unit on campus committees to develop technical standards and direction.
The Senior Network Technician I provides technical oversight for the direction, completion, and quality control of installation projects. Assists with the planning, design, and support of network cable installation projects.
The Senior Network Technician II provides technical oversight for the direction, completion, and quality control of installation projects. Assists with the planning, design, and support of network cable installation projects.
Senior Video Network Specialist
The Senior Video Network Specialist, under general supervision, provides technical leadership for video conferencing, databases, and computer support.
Software Applications Developer I
The Software Application Developer I, under direction, performs routine software development support functions
Software Applications Developer II
The Software Application Developer II, under direction, performs complex and specialized software development support functions, such as troubleshooting, analysis, research, de-bugging, and problem-solving.
Software Applications Developer III
The Software Application Developer III, under direction, serves as technical lead for a specific software development project or service. Provides technical oversight for the application of and compliance with technical standards. Coordinates the technical activities of a software development project team. Completes reports and summaries for management and users including project status reports, problem reports, and progress summaries.
Software Applications Developer IV
The Software Application Developer IV, under direction, provides technical leadership and oversees the deployment and delivery of enterprise-wide software development projects or services. Participates in mentoring, training, and developing other employees.
The Software Engineer I, under general supervision, assists with developing and maintaining routine components with guidance and support from experienced team members. Assists in developing routine web applications, desktop applications, and relational databases to include design, writing, installing, documenting, and/or testing (full stack) based on user requirements and analysis.
The Software Engineer II, under general supervision, develops and maintains low-to-moderately complex components with guidance and support from experienced team members. Develops low-to-moderately complex web applications, desktop applications, and relational databases to include design, writing, installing, documenting, and/or testing (full stack) based on user requirements and analysis.
The Software Engineer III, under general direction, develops and maintains moderately complex to complex components and systems working on a team. Receives minimal guidance and supervision from senior-level peers, provides mentorship to junior-level peers. Develops moderately complex to complex web applications, desktop applications, and relational databases to include design, writing, installing, documenting, and/or testing (full stack) based on user requirements and analysis.
The Software Engineer IV, under general direction, develops and leads large and complex components and systems. Capable of leading a small team, mentoring engineers, and providing technical guidance. Conducts code reviews and designs and delivers on small projects end-to-end. Develops complex web applications, desktop applications, and relational databases to include design, writing, installing, documenting, and/or testing (full stack) based on user requirements and analysis.
The Software Engineer V, under general direction, leads complex technical initiatives, including vision and future direction of projects. The work performed impacts multiple related teams within the organization, focused on system design and architecture in order to address business needs. Leads and/or develops highly complex web applications, desktop applications, and relational databases to include design, writing, installing, documenting, and/or testing (full stack) based on user requirements and analysis.
The Software Engineer VI, under direction, is entrusted with business-critical projects and initiatives, and for setting technical vision for the organization (or multiple orgs). Reviews and provides feedback on technical designs and architectural choices across the organization. Acts as the subject matter expert and operates with minimal oversight. Oversees web applications, desktop applications, and relational databases to include design, writing, installing, documenting, and/or testing (full stack) based on user requirements and analysis. Oversees and/or develops solutions on the appropriate platforms (desktop application, web application) as required by projects.
Software Quality Assurance Analyst
This job description is currently under development. Please check back soon for more details.
The Systems Administrator I, under general direction, performs routine systems administration support functions.
The Systems Administrator II, under direction, performs complex and specialized systems administration support functions, such as troubleshooting, analysis, research, de-bugging, and problem-solving.
The Systems Administrator III, under direction, serves as technical lead for systems administration projects or services. Provides technical oversight for the application of and compliance with technical standards. Coordinates the technical activities of a systems administration support team. Completes reports and summaries for management and users including project status reports, problem reports, and progress summaries.
The Systems Administrator IV, under direction, provides technical leadership and oversight for the deployment and delivery of enterprise-wide system administration projects or services. Participates in mentoring, training, and developing other employees.
The Systems Engineer I, under supervision, collaborates with other Systems Engineers and IT personnel to assist with defining technology problems and solutions. Works on projects or business issues requiring state of the art technical or industry knowledge.
The Systems Engineer II, under supervision, collaborates with other Systems Engineers and IT personnel to define technology problems and solutions. Works on complex technical projects or business issues requiring state of the art technical or industry knowledge.
The Systems Engineer III, under general direction, collaborates with other Systems Engineers and IT personnel to define technology problems and solutions. Works on and leads both advanced and complex technical projects or business issues requiring state of the art technical or industry knowledge.
The Systems Engineer IV, under general direction, collaborates with other Systems Engineers and IT personnel to define technology problems and solutions. Provides leadership and oversight both highly advanced and complex technical projects or business issues requiring state of the art technical or industry knowledge.
Telecomm, Security & Surveillance Systems Tech I
This job description is currently under development. Please check back soon for more details.
Telecomm, Security & Surveillance Systems Tech II
This job description is currently under development. Please check back soon for more details.
Telecomm, Security & Surveillance Systems Tech III
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Telecomm, Security & Surveillance Systems Tech IV
This job description is currently under development. Please check back soon for more details.
Vice President for Information Technology
The Vice President for Information Technology (VP for IT) will provide leadership, planning and management for information technology at Texas A&M University including strategy, development, and implementation/ optimization and changes within IT Services. In addition, the VP for IT will collaborate with key stakeholders, identify risks, evaluate trends, prioritize technology initiatives and make IT recommendations as appropriate to senior leadership. The VP for IT also ensures the evaluation, development and deployment of IT services and that projects are successfully completed with coordination of resources and timetables with stakeholders and partners.
The Video Network Specialist I, under supervision, installs, modifies, and repairs System-wide video teleconference systems. Provides user support in teleconference operations.
The Video Network Specialist II, under general supervision, leads the installation, modification, and repair of video teleconference systems across the System.