Contact Us

Centers of Expertise

You may directly contact our Centers of Expertise departments listed below for assistance.

Customer Support Hubs

Hubs are staffed by Human Resources Professionals who serve employees. Each campus department has a designated Hub and Human Resources Professional. Find your Human Resources Hub Professional on the Hubs webpage.

 

Centers of Expertise (HROE Departments)

Inquiry Type Department/Email
  • Employee recognition
  • President's Meritorious Service Awards (PMSA)
  • Years of service pins

Administration: Executive Support
EmplRecognition@tamu.edu
(979) 845-4141

  • Benefits (medical, dental, life, vision, COBRA, etc.)
  • Benefit refunds
  • Fellows
  • Insurance billing

Benefit Services
benefits@tamu.edu
(979) 862-1718

  • General retirement questions
  • Retiree benefits
  • ORP (Optional Retirement Program)
  • Report a Death
  • TRS (Teacher Retirement System)

Benefit Services:
Retirement Services
retirees@tamu.edu
(979) 862-1718

  • Additional job
  • Change job
  • Compensation changes
  • Compensation errors
  • Creating a new position
  • Dual Employment
  • Fair Labor Standards Act
  • Internal promotion or transfer
  • Overtime compensation
  • One-time payments
  • Pay plan administration
  • Reclassifications
  • Position description updates

Classification and Compensation
HRcomp@tamu.edu
(979) 845-4170

  • General Human Resources and Organizational Effectiveness feedback
  • Human Resources and Organizational Effectiveness communications
  • Human Resources and Organizational Effectiveness website

Communication & Website
HR-feedback@tamu.edu
(979) 845-6287

  • Statement of Responsibility – Workday roles and legacy applications
  • Supervisory Organization Assistance Requests
  • Laserfiche
    • Workday
    • Delegation setup
    • Enhancements/change requests
    • Offboarding delegation
    • Move worker(s)
    • Workday security roles
    • Supervisory Organizations
Continuous Improvement & Service Quality (CISQ):  Human Resources Systems Access/Support
HRnetwork@tamu.edu
(979) 862-3854
  • General Human Resources-related inquiries for faculty
  • Faculty appointments in excess of 100%
  • Faculty hiring
  • Faculty title changes
  • Summer faculty appointments

Continuous Improvement & Service Quality (CISQ): Human Resources Systems Access/Support
HRnetwork@tamu.edu
(979) 862-3854

  • General Human Resources-related inquiries for graduate student employment
  • Graduate Assistantships (GA)
  • Requests for Graduate Assistantships Assistant > 50% effort
  • Add additional job request in Workday for Graduate Assistantships
Continuous Improvement & Service Quality (CISQ): Graduate Student Employment
grad-employment@tamu.edu
  • Job postings for student employees
  • Student employment training and workshops
  • Federal or state work study funds
Continuous Improvement & Service Quality (CISQ): Student Employment
JobsForAggies@tamu.edu
(979) 845-0686
Inquiry Type Department/Email
  • Drug/alcohol testing
Drug/Alcohol Testing
DrugTesting@tamu.edu
(979) 458-3684
  • Americans with Disabilities Act (ADA)
  • Grievance resolution
  • Demotions
  • Equal Employment Opportunity (EEO)
  • Facilitated dialogue
  • Flexible Work Arrangements
    • Alternate work location (AWL)
    • Flexible Schedules
  • Personnel issues
  • Progressive discipline
  • Reasonable Suspicion of Drug/Alcohol Use
  • Reduction in force
  • Terminations
  • Title IX
  • Workers' Compensation
Employee Relations
Employee-Relations@tamu.edu
(979) 862-4027
  • Human Resources data requests
  • Workday reports
    • See Payroll section for Employment Verification
Human Resources Data Analytics
HRdataAnalytics@tamu.edu
(979) 845-2790
  • Family Medical Leave Act (FMLA)
  • Sick Leave Pool & Family Leave Pool
  • Paid/unpaid leave (vacation, sick, emergency, etc.)
Leave Administration
leave@tamu.edu
(979) 862-4027
  • Employee Assistance Program
  • Wellbeing and Engagement Programs
  • Wellness Release Time
  • Employee Appreciation
  • Additional System Wellness Resources
Living Well at Texas A&M
livingwell@tamu.edu
(979) 845-6565
  • Professional, Leadership, Team, and Organizational Development
  • TrainTraq

Organizational Development
OrgDev@tamu.edu
(979) 845-4153

  • Applicant testing
  • Criminal background checks for student employees, graduate assistants, and faculty
  • Degree verifications
  • I-9s
  • UINs

Onboarding
UIN-I9@tamu.edu
(979) 458-6703

  • Employment verification
  • Garnishments and withholding orders
  • Paycheck distribution
  • Payouts (comp time, lump sum, and death)
  • Pay, payroll, paycheck issues
  • Payment elections (direct deposit)
  • Pay errors
  • Payroll reports
  • Single Sign-On access/reset
  • State service dates (including edits)
  • Supervisory org changes
  • Timesheets (including projects)

Payroll 
payroll@tamu.edu
(979) 845-2711

  • Entering goals
  • Correcting or canceling performance evaluations
  • Performance management process

Performance
HRevaluations@tamu.edu
(979) 845-5154

  • Criminal background checks
  • Executive Searches
  • Hiring
  • Interviewing
  • Job requisitions
  • Reference checking

Talent Management (Recruitment)
jobs@tamu.edu
(979) 845-5154


Email Addresses for Non-HR Questions

HROE regularly receives inquiries for other campus offices on topics such as faculty hiring, accounting/financial issues, graduate student employment, payroll, tax, and student employment.

To assist you in directing your inquiry to the appropriate office, we recommend that you use the email addresses below to expedite a response.

Inquiry Type Department/Email
  • Merit process inquiries
Budget Office
merit@tamu.edu
  • Employee gifts
Financial Management Operations
fms@tamu.edu
  • Accounting
  • Accounting for projects
  • FAMIS
  • Payroll Encumbrances/Costing Allocations
  • Payroll Cost Transfers
FAMIS Services
FAMIShelp@tamus.edu
Inquiry Type Department/Email
  • Non-resident alien taxes (internationals)
  • Glacier
Tax Compliance and Reporting: International
InternationalTax@tamu.edu
  • W2s
  • W-9
  • 1099s
  • Independent Contractors
  • State & Local income taxes
Tax Compliance and Reporting:
tax@tamu.edu

 

Human Resources and Organizational Effectiveness Address

Human Resources and Organizational Effectiveness Physical Address

Texas A&M University
Division of Human Resources and Organizational Effectiveness
750 Agronomy Road
General Services Complex, Suite 1201
College Station, TX 77843-1255

Human Resources and Organizational Effectiveness Mailing Address

Texas A&M University
Division of Human Resources and Organizational Effectiveness
TAMU 1255
College Station, TX 77843-1255

Main Phone: (979) 845-4141
Fax: (979) 845-6894
Email: HR-feedback@tamu.edu