Featured Resources

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Individual Contributor  |  Front-line Supervisor  |  Mid-level Manager 

• Article - Crucial Learning:  Constructive Criticism:  How to Hear it When You'd Rather Not
• Video - Crucial Learning:  How to Manage Passive-Aggressive Comments
• Video - Crucial Learning:  How to be Receptive to Feedback You Don't Like
• Video - Crucial Learning:  Practicing Perfect Behavior for Sustainable Change
• Article - Crucial Learning:  Why People Get Defensive and What You Can Do About It
• Article - Crucial Learning:  How to Handle a Personal Judgement
• Article - Crucial Learning:  Should You Hold People Accountable Publicly?
• Article - Crucial Learning:  When Feedback Feels Abusive
• Article - Crucial Learning:  How to Respond Effectively to Fierce Criticism
• Article - Crucial Learning:  Lean in to Accountability
• Article - Crucial Learning:  The Ultimate Guide to Effective Communication in the Workplace
• Video - Crucial Learning:  How to Respond to Unexpected Feedback
• Video - Crucial Learning:  How to Have a Respectful Disagreement
• Video - Crucial Learning:  How to Listen to Someone You Disagree With
• Video - Crucial Learning:  How to Respond to False Information
• Video - Managers' Minutes: Exploring LinkedIn Learning Collections 
• Video - Managers' Minutes: Introduction to Microsoft Teams 
• Article - Crucial Learning:  How to Respond to Rude People
• Video - TED:  Your 3-Step Guide to Setting Better Boundaries at Work
• Video - TED:  The Secret to Giving Great Feedback
• Article - Korn Ferry:  4 Emotional Intelligence Skills for Trying Times
• Book:  Daoust, M. P., & Paton, F. (2020). Conflict at work: A toolkit for managing your emotions for successful results. Maplewheat Publishing.
• Book:  Algert, N. T., Liau-Hing, Y. C., & Rogers, K. S. (2021). Conflict management and dialogue in higher education : 3rd edition. Information Age Publishing, Incorporated
• TrainTraq Course:   Professional Presence  (#2111254)
• TrainTraq Course:   Tips for Better Email Communication  (#2112548)
• TrainTraq Course:   The Texas A&M University System: A Culture of Service  (#2111241)
• TrainTraq Course:   Personal and Organizational Safety Awareness  (#2114728)
• TrainTraq Course:   Introduction to Microsoft 365  (#2114577)
• TrainTraq Course:   Performance Management Best Practices (#2112082)

• Article - Crucial Learning:  Working with Sensitive, Emotional Employees
• Video - Crucial Learning:  How to Advocate for Your Team
• Article - Crucial Learning:  My Younger Employees Won't Accept Feedback. What Can I Do?
• Article - Crucial Learning:  Working with Employee Input
• Article - Crucial Learning:  Tips on Influencing Your Team Through Change
• Article - Crucial Learning:  What to Do When Employees Don't Respond to Feedback
• Article - Crucial Learning:  Leaders Want Input. Employees Wont Share it. What Can We Do?
• Article - Crucial Learning:  How to Make It Safe to Deliver Feedback
• Article - Crucial Learning:  How to Keep Performance Feedback on Track
• Video - Crucial Learning:  How to Set Clear Expectations
• Article - Dale Carnegie:  Managers Matter
• Article - Dale Carnegie:  Recognizing Leadership Blind Spots
• Article - Dale Carnegie:  Humble Leaders
• Video - Dale Carnegie:  Enabling Leaders to Move Employee Engagement to the Next Level
• Video - FranklinCovey:  Be a Better Leader:  Build a Culture of Resilience and Psychological Safety
• Video - FranklinCovey:  Become a More Successful Leader by Creating a Culture of Feedback
• Video - Managers' Minutes: What Employees Want from Managers
• Video - Managers' Minutes: Managing Generations 
• Video - Managers' Minutes: Management Strategy: Having Fun at Work 
• Video - Managers' Minutes: Management Strategy: Effective 1 on 1's 
• Video - Managers' Minutes: Management Strategy: Constructive Feedback 
• Video - Managers' Minutes: Management Strategy: Conducting Stay Interviews 
• Video - Managers' Minutes: Leadership Wellness Checkup  
• Video - Managers' Minutes: Give Me a Break! 
• Video - Managers' Minutes: Building Trust: Advocate for Employees 
• Article - Maxwell Leadership:  Congratulations On Being Promoted! Are You a Leader Yet?
• Article - Maxwell Leadership:  3 Ways Leaders Can Mobilize Team Members
• Video - TED:  Why good leaders make you feel safe
• Video - TED:  How Great Leaders Innovate Responsibly
• Video - TED:  5 Ways to Lead in an Era of Constant Change
• Video - TED:  A Guide To Collaborative Leadership
• Video - TED:  Great Leadership is a Network, Not a Hierarchy
• Article - MindTools:  Managing in a VUCA World
• Book - Management Tips. Harvard Business Review, 2018.
• Article - Culture Amp:    The Importance of 1-on-1 Meetings
• Article - Management Training Specialists:    What is the Thomas Kilman Conflict Management Model?
• TrainTraq Course:  Effective Hiring Practices (#2111264)
• TrainTraq Course:  Performance Management:  Supervisory Best Practices (#2114740)
• TrainTraq Course:  Leave Information and Guidance for Supervisors (#2113158)
• TrainTraq Course:  FMLA and Parental Leave Information and Guidance for Supervisors (#2113159)
• TrainTraq Course:  Comp Time Issues for Supervisors (#2112756)
• TrainTraq Course:  ADA for Supervisors and Faculty (#2111125)
• TrainTraq Course: Management Overview for New Supervisors (#1002)
• TrainTraq Course: Managing Employee Performance (#1003)
• TrainTraq Course: Positive Management of Performance Problems (#1004)
• TrainTraq Course:  Working in Workday for Managers (#2114108)

• Video - Crucial Learning:  Crucial Influence:  Four Ways Leaders Can Become More Influential