Schedule a Counseling Appointment

Mental Health Resources During COVID-19 
The outbreak of coronavirus (COVID-19), has been stressful for many people and communities. Fear and anxiety about a disease can be overwhelming and cause a host of emotional responses. Use these resources for assistance:

 

Need to talk to a Professional? See below to schedule free short-term counseling. 


The Work/Life Solutions Program by GuidanceResources® offers counseling, legal and financial consultation, work-life assistance and crisis intervention services to all our employees and their household family members.

Schedule a Counseling Appointment
Open 24 hours, every day

  • Active employees: (866) 301-9623
  • Retired employees: (833) 306-0105
  • Qatar employees: 00800.100.071
EAP services are intended to be short term in nature. The Work/Life Solutions Program by GuidanceResources® provides free short-term counseling with counselors in your area who can help you with your emotional concerns. The program covers up to five face-to-face counseling sessions per covered individual, per issue, per year. If it is determined that the problem cannot be resolved through short-term counseling and longer-term treatment is needed, Work/Life Solutions Program by GuidanceResources® will refer you to a specialist and your insurance coverage will be activated.
You can attend during work hours but only for EAP counseling sessions through the Work/Life Solutions Program by GuidanceResources® are considered University business. Sessions beyond the five EAP-provided sessions are not considered University business and require regular procedures for the usage of sick leave for doctor appointments.
When you call, you will speak with a GuidanceConsultant, a master's- or PhD-level counselor who will collect some general information about you and will talk with you about your needs. The GuidanceConsultant will provide the name of a counselor who can assist you. You can then set up an appointment to speak with the counselor over the phone or schedule a face-to-face visit.

Work/Life Solutions provides free short-term counseling with counselors in your area who can help you with your emotional concerns.

If the counselor determines that your issues can be resolved with short-term counseling, you will receive counseling through Work/Life Solutions. However, if it is determined that the problem cannot be resolved in short-term counseling in Work/Life Solutions and you will need longer-term treatment, you will be referred to a specialist early on and your insurance coverage will be activated.

Yes. Work/Life Solutions is a confidential benefit for employees and their household family members.
Yes, Work/Life Solutions is strictly confidential. No information about your participation in the program is provided to your employer.