Schedule a Counseling Appointment
GuidanceResources® by ComPsych offers counseling, legal and financial consultation, work-life assistance and crisis intervention services to all our employees and their household family members.
Schedule a Counseling Appointment
Open 24 hours, every day
- Active employees: (866) 301-9623
- Retired employees: (833) 306-0105
- Qatar employees: 00800.100.071
EAP services are intended to be short term in nature. GuidanceResources® by ComPsych provides free short-term counseling with counselors in your area who can help you with your emotional concerns. The program covers up to eight counseling sessions per covered individual, per issue, per year. If it is determined that the problem cannot be resolved through short-term counseling and longer-term treatment is needed, GuidanceResources® by ComPsych will refer you to a specialist and your insurance coverage will be activated.
You can attend during work hours but only for EAP counseling sessions through GuidanceResources® by ComPsych are considered University business. Sessions beyond the five EAP-provided sessions are not considered University business and require regular procedures for the usage of sick leave for doctor appointments.
When you call, you will speak with a Guidance Consultant, a master's- or PhD-level counselor who will collect some general information about you and will talk with you about your needs. The Guidance Consultant will provide the name of a counselor who can assist you. You can then set up an appointment to speak with the counselor over the phone or schedule a face-to-face visit.
GuidanceResources® by ComPsych provides free short-term counseling with counselors in your area who can help you with your emotional concerns.
If the counselor determines that your issues can be resolved with short-term counseling, you will receive counseling through GuidanceResources® by ComPsychs. However, if it is determined that the problem cannot be resolved in short-term counseling in GuidanceResources® by ComPsych and you will need longer-term treatment, you will be referred to a specialist early on and your insurance coverage will be activated.
Yes. GuidanceResources® by ComPsych is a confidential benefit for employees and their household family members.
Yes, GuidanceResources® by ComPsych is strictly confidential. No information about your participation in the program is provided to your employer.