Criminal Background Check Instructions
This information is intended to help HR Professionals and Hiring Supervisors assist applicants in troubleshooting issues that may arise during the background check process.
Please note: each applicant will receive a system generated email from the background check vendor with a link to the background check application.
- The email will be from noreply@sterling.app and the subject line will read "Texas A&M University – Background Screening Instructions".
- Each applicant receives 4 emails: Initial request + 3 reminders.
- The reminder emails have a subject: "Reminder – On behalf of Texas A&M University – Background Screening Instructions".
- If you do not believe you have received the email, please check your Junk/Spam folder.
- You cannot complete the application on a tablet or smartphone.
- You must have 7 years of address history readily available.
- If you get locked out or are having difficulties, Recruitment and Workforce Planning can help; call (979) 845-5154 or email jobs@tamu.edu.