The courses listed below were developed by the Professional Development Department. To view an online course, simply click on the desired course name. You will be directed to log into TrainTraq using your UIN and SSO password. Once in TrainTraq, you can find other online training by selecting Course Catalog and entering "online" in the Course Type field.
Managing change has become an essential part of all of our work lives. This course focuses on handling change in your work environment and adjusting to organizational changes so you can contribute to the success of the university.
Test your knowledge of Texas A&M University Brand Architecture (brandguide.tamu.edu) in this short overview. This course is designed for a broad audience.
Learn how color models help us communicate color in our documents. The RGB, CMYK, HSB and Grayscale models will all be briefly discussed.
Designed to teach A&M System supervisors how to hire effectively and fairly. Topics covered include preparing/updating the position description, posting the vacancy, developing interview questions, conducting interviews, and notifying candidates. This course replaces TrainTraq course no. 1001, Conducting Effective Interviews.
Learn to identify and use the equipment found in most Texas A&M offices.
Managing information is critical. Documents serve as the "memory" of the department. This course will help you learn what to keep, how long to keep it, what you can disclose, and how to dispose of information.
This tutorial presents some foundational information about the diverse generations in the workplace. It describes values and traits that are commonly associated with individuals raised in the United States and offers strategies for motivating, retaining and effectively working with employees in each generation.
The individual programs in the Microsoft Office 2016 suite share many common tools and functions. This course provides a solid foundation for the basic tools used in all of the Microsoft Office 2016 programs. Upon completing this course, you will be able to manage and customize the user environment; create, save, and manage files and folders; and select and edit text.
The initial experience of new employees critically impacts their success and job satisfaction. It is, therefore, vital that supervisors have a clear plan for welcoming and transitioning their new hires. This course provides supervisors with suggestions and resources to help them establish a plan to welcome and quickly integrate new employees into their work unit or department.
Most of us spend much of our work time interacting with people. Effective communication, therefore, is key to establishing positive work relationships with both our co-workers and our customers. This course, designed for a broad audience, discusses the importance of effective communication in the workplace; explains what is involved in interpersonal communication; identifies active listening skills; and identifies barriers to communication and ways to eliminate them.
Valuing diversity is key to creating a respectful and inclusive environment in which everyone can work to achieve the mission of our university. This course covers basic information about diversity and inclusion at Texas A&M University including: our commitment to diversity; the role we each play in ensuring that Texas A&M University is a community of respect; the benefits of working in a diverse environment; and personal actions toward inclusion.
This course covers the performance management process, including how to prepare for and conduct annual performance evaluations. The target audience is A&M System supervisors. Performance management is presented as a year-round process consisting of four main activities: Plan, Coach, Evaluate, and Reward. Preparing for and conducting performance evaluations is covered in the section on evaluation.
In today's fast-paced world, time management and organization skills are essential to your success in the workplace. This course will cover the key skills needed to manage your time and priorities so you can efficiently handle your workload.
Knowing what Texas A&M does as an organization, how it works, and what it stands for is critical for both our success as employees of Texas A&M and the success of our university. This course is designed for a broad audience.
As an employee of Texas A&M you are expected to follow certain policies, regulations, rules and standard administrative procedures that apply to all Texas A&M employees, as well as those that are specific to your job function. By the end of this course you should be able to: Understand the significance and context of policies, regulations, rules and standard administrative procedures at Texas A&M University. This course is designed for a broad audience.
The performance management process is intended to create an ongoing dialogue between the supervisor and employee. This course describes the performance management process: Plan, Coach, Evaluate and Reward. After taking this course you will be able to: create a meaningful and relevant performance plan; identify coaching techniques to enhance communication; identify strategies that will prepare you for the yearly performance evaluation; and express appreciation through recognition and rewards. This course is designed for a broad audience.
The goal of this course is to provide you with a simple, practical framework to handle typical work-related problems. It helps you think about problems you face at work, look at different options to resolve the problems, and take the best possible action. This course is designed for a broad audience.
Being professional at work is a key expectation at Texas A&M. Being professional increases cooperation from coworkers and teammates, enhances your personal credibility and helps develop you as a person. The purpose of this class is to explain what it means to be a professional at work and what it takes to maintain a professional image. This course is designed for a broad audience.
Managing information is critical. Documents serve as the "memory" of the department. This course will help you learn how to properly manage and sort your department's files.
Learn key aspects of the University Mail Service, centralized receiving and shipping processes and the property disposal processes used by the University.
Texas A&M University is committed to safety. In this course you will learn about the resources available to keep yourself and others safe. This course is designed for a broad audience.
This course provides an introduction to basic customer service principles and explains the importance of customer service to The Texas A&M University System.
This tutorial provides an overview of email best practices, including tips on using program options to build and maintain customer-and workplace relationships, on organizing email messages more effectively, and on professional use of formatting.
This overview is part of the Web Development Certificate Program but can be taken by anyone. It is intended to reinforce key concepts of web accessibility. It is not a comprehensive evaluation of all web accessibility issues.
Each of us, regardless of our job description, often find ourselves working in a team environment. This course will help you understand what a team is, and enable you to be a positive contributor to any team of which you are a part.