The courses listed below were developed or curated by the Organizational Development department. To view an online course, simply click on the desired course name. You will be directed to log into TrainTraq using your UIN and SSO password. Once in TrainTraq, you can find other online training by selecting Course Catalog and entering "online" in the Course Type field.

Communication

Professional Presence (#2111254)

Being professional at work is a key expectation at Texas A&M. Being professional increases cooperation from coworkers and teammates, enhances your personal credibility, and helps develop you as a person. The purpose of this course is to explain what it means to be a professional at work and what it takes to maintain a professional image. This course is designed for a broad audience.

Tips for Better Email Communication (#2112548)

This tutorial provides an overview of email best practices, including tips on using program options to build and maintain customer-and-workplace relationships, on organizing email messages more effectively, and on professional use of formatting.

Customer Service

The Texas A&M University System: A Culture of Service (#2111241)

This course provides an introduction to basic customer service principles and explains the importance of customer service to The Texas A&M University System.

Performance Management

Performance Management Best Practices (#2112082)

The performance management process is intended to create an ongoing dialogue between the supervisor and employee. This course describes the performance management process: Plan, Coach, Evaluate and Reward. After taking this course you will be able to create a meaningful and relevant performance plan, identify coaching techniques to enhance communication, identify strategies that will prepare you for the yearly performance evaluation, and express appreciation through recognition and rewards. This course is designed for a broad audience.

Recruiting & Hiring

Effective Hiring Practices (#2111264)

Designed to teach A&M System supervisors how to hire effectively and fairly. Topics covered include preparing/updating the position description, posting the vacancy, developing interview questions, conducting interviews, and notifying candidates.

Safety

TAMU Organizational Safety (#2111144)

Texas A&M University is committed to safety. In this course, you will learn about the resources available to keep yourself and others safe. This course is designed for a broad audience.

Technology

Introduction to Microsoft 365 (#2114577)

The individual programs in the Microsoft Office 365 suite share many common tools and functions. This course provides a solid foundation for the basic tools used in all of the Microsoft Office 365 programs. Upon completing this course, you will be able to manage and customize the user environment; create, save, and manage files and folders; and select and edit text.