The courses listed below were developed or curated by the Organization Development department. To view an online course, simply click on the desired course name. You will be directed to log into TrainTraq using your UIN and SSO password. Once in TrainTraq, you can find other online training by selecting Course Catalog and entering "online" in the Course Type field.

Communication

Brandguide.tamu.edu - Overview (#2112254)

Test your knowledge of Texas A&M University Brand Architecture (see brandguide.tamu.edu) in this short overview. This course is designed for a broad audience.

Color Models: CMYK & RGB (#2112309)

Learn how color models help us communicate color in our documents. The RGB, CMYK, HSB and Grayscale models will all be briefly discussed.

Professional Presence (#2111254)

Being professional at work is a key expectation at Texas A&M. Being professional increases cooperation from coworkers and teammates, enhances your personal credibility, and helps develop you as a person. The purpose of this course is to explain what it means to be a professional at work and what it takes to maintain a professional image. This course is designed for a broad audience.

Tips for Better Email Communication (#2112548)

This tutorial provides an overview of email best practices, including tips on using program options to build and maintain customer-and-workplace relationships, on organizing email messages more effectively, and on professional use of formatting.

Customer Service

The Texas A&M University System: A Culture of Service (#2111241)

This course provides an introduction to basic customer service principles and explains the importance of customer service to The Texas A&M University System.

Diversity & Inclusion

Introduction to Diversity and Inclusion (#2111243)

Valuing diversity is key to creating a respectful and inclusive environment in which everyone can work to achieve the mission of our university. This course covers basic information about diversity and inclusion at Texas A&M University, including our commitment to diversity, the role we each play in ensuring that Texas A&M University is a community of respect, the benefits of working in a diverse environment, and personal actions toward inclusion.

Performance Management

Performance Management Best Practices (#2112082)

The performance management process is intended to create an ongoing dialogue between the supervisor and employee. This course describes the performance management process: Plan, Coach, Evaluate and Reward. After taking this course you will be able to create a meaningful and relevant performance plan, identify coaching techniques to enhance communication, identify strategies that will prepare you for the yearly performance evaluation, and express appreciation through recognition and rewards. This course is designed for a broad audience.

Evaluations are Here! Best Practices for Supervisors - Webex Recording (#2113717)

This webinar provides an overview of the PCER (Plan, Coach, Evaluate and Reward) performance management process model and presents best practices on how supervisors can prepare for the entire evaluation process.

Evaluations are Here! Best Practices for Employees - Webex Recording (#2113721)

This webinar provides an overview of the PCER (Plan, Coach, Evaluate and Reward) performance management process model and presents best practices on how employees can prepare for the entire evaluations process.

Recruiting & Hiring

Effective Hiring Practices (#2111264)

Designed to teach A&M System supervisors how to hire effectively and fairly. Topics covered include preparing/updating the position description, posting the vacancy, developing interview questions, conducting interviews, and notifying candidates.

Hiring Supervisors: Strategies for New Employee Success (#2112304)

The initial experience of new employees critically impacts their success and job satisfaction. It is, therefore, vital that supervisors have a clear plan for welcoming and transitioning their new hires. This course provides supervisors with suggestions and resources to help them establish a plan to welcome and quickly integrate new employees into their work unit or department.

Safety

TAMU Organizational Safety (#2111144)

Texas A&M University is committed to safety. In this course you will learn about the resources available to keep yourself and others safe. This course is designed for a broad audience.

Technology

Getting to Know Microsoft Office 2016 (#2112950)

The individual programs in the Microsoft Office 2016 suite share many common tools and functions. This course provides a solid foundation for the basic tools used in all of the Microsoft Office 2016 programs. Upon completing this course, you will be able to manage and customize the user environment; create, save, and manage files and folders; and select and edit text.