HROE News

(Updated August 20, 2020)

HROE News

News and information concerning the Division of Human Resources and Organizational Effectiveness services that are impacted by COVID-19.

Campus Messages from the Vice President of HROE


Mental Health Resources During COVID-19


Return-to-Campus Plans for Texas A&M University

As a result of Governor Abbott’s executive order of April 27 (GA-18) which laid out the plan for the reopening of Texas, we have developed a three-phase return-to-campus plan informed by guidance from state and federal officials.


Families First Coronavirus Response Act (FFCRA)

The Families First Coronavirus Response Act (FFCRA) requires certain employers including Texas A&M University System members to provide two forms of paid leave to assist employees impacted by COVID-19:  Emergency Paid Sick Leave (EPSL) and Emergency Family and Medical Leave (EFMLA).


New Hiring Authorization Process for Staff (non-faculty) Positions

On March 26, 2020, President Young announced a new hiring authorization process requiring his approval for all recruiting, selection, and hiring activities for the foreseeable future. 


MD LIVE Inc. Telehealth Services at No Cost to A&M Care Members

Get access to care 24 hours a day, seven days a week by online video, mobile app or phone.

Texas A&M System Chancellor John Sharp has temporarily reduced the copay for MD LIVE Inc Telehealth services to $0 beginning 3/19/2020, in an effort to facilitate access to medical care for all A&M Care members. MDLive Virtual Visits is a feature through the BCBS A&M Care Health Plans that lets you visit independently contracted MDLIVE board-certified doctors when you may need care or have medical questions. Plus, they may even write and send prescriptions to a nearby pharmacy (when appropriate).

You may want to have a virtual visit:

  • Instead of going to the ER or urgent care for non-emergency visits
  • If your doctor is booked
  • While at home, work or on-the-go

This alternative provides safe and convenient care for 50+ non-emergency medical & behavioral health conditions 24/7/365, including the common cold and flu, ear problems, headaches, nausea and more.   

To use MDLive, have your BCBSTX member ID card ready, and:

  • go to http://mdlive.com/bcbstx and activate your account,
  • download the MDLive app on your phone, or
  • call customer service at 1-888-680-8646.

If you have questions call 1-888-680-8646 to speak with a MD LIVE Inc. Telehealth Services representative.


HROE Meetings Canceled

All face-to-face meetings held by HROE are temporarily suspending until further notice. Training workshops were moved to a virtual format.


HROE Appointments Only, No Walk-ins

Meetings with HROE staff are by phone/email only, no walk-ins please. Contact HROE via email here.


HR Liaison Network News (LNN)

Important HR and Payroll information for departmental HR Liaisons.


Financial Wellness Resources


Campus Messages from the Vice President of HROE ​