Texas A&M University
Classification Specifications

General Description:  Provides administrative support for a unit or specialized activity

Typical:  Serves as office manager; may supervise, train and evaluate the work of other support staff and/or Student Workers; may serve as a personal assistant to an administrator; provides administrative support for specialized activities or projects; plans and provides logistical and administrative support for events, meetings or other special functions, including on-site support; provides agendas and staffing assistance to meetings; applies and interprets and communicates University policies and procedures and serves as a resource for such; maintains keys and placards; assists in resolving complex, highly sensitive and confidential administrative matters; responds to non-routine information requests; reviews and signs forms for supervisor; supervises the creation and maintenance and retention of office files and records; attends meetings or committees on behalf of supervisor; develops, evaluates and ensures adherence to office procedures; monitors office procedures to eliminate duplication of effort and to streamline flow of operations; maintains office supplies and equipment; researches, compiles and applies information, making evaluative judgments on appropriate data to use; analyzes requirements for projects or initiatives; assures the confidentiality of mail, correspondence and reports; gathers information and conducts research in support of departmental administrators; serves as a liaison for departmental equipment and service contracts; creates and maintains administrative databases; prepares presentation and communication materials; performs related duties as required.

Received:  General instruction and occasional review from administrative supervisor.

Given:  May provide detailed instruction and frequent review of support staff and/or Student Workers.

Required:  Bachelor's degree or any equivalent combination of training and experience (eight years experience with high school graduation or four years with an Associate degree). Two years experience in office administration or project management.

Preferred:  Bachelor's degree. None.

Required:  None.

Preferred:  Certified Administrative Professional (CAP)

Typical:  Use of standard office equipment and personal computers.

Typical:  Working knowledge of spreadsheet, presentation and word processing software programs. Interpersonal and communication skills and ability to plan and organize effectively.