Texas A&M University
Classification Specifications

General Description:  Assists management in the coordination of office support activities and provides administrative support to specialized activities or projects.

Typical:  Assists in the supervision of daily office support activities; provides administrative support for a specialized activity or project; may serve as a personal assistant to an administrator; resolves non-routine administrative problems; explains and applies policies and procedures; makes recommendations for process improvement or administrative changes; assists in the development of office procedures, including complex or specialized functions; performs special analyses and project summaries; processes complex, confidential matters; may direct the establishment and maintenance of office files and records; may train other office support personnel and provides guidance on administrative operational methods and processes; monitors compliance with University policies and procedures; performs advanced word processing, desktop publishing, presentation and data management activities and assists staff with the use of these applications; may maintain materials for availability on the World Wide Web or coordinate such activities; makes travel arrangements and prepares itineraries; assists in the planning of special events and coordination of logistical arrangements; may review and sign forms for supervisor; may supervise the work of other support staff and/or Student Workers; performs related duties as required.

Received:  General instruction and occasional review from administrative supervisor.

Given:  May give detailed instruction and frequent review of support staff and/or Student Workers.

Required:  High school graduation or any equivalent combination of training and experience. Seven years of experience in general office or clerical work.

Preferred:  Bachelor’s degree. Seven years of experience in general office or clerical work including some supervisory experience.

Required:  None.

Preferred:  Certified Professional Secretary (CPS) certification.

Typical:  Use of standard office equipment and personal computers.

Typical:  Working knowledge of spreadsheet and word processing software programs. Interpersonal and communication skills. Keyboarding skills.