Texas A&M University
Classification Specifications

General Description:  Provides advanced skills in office support duties and may coordinate activities of support staff.

Typical:  Uses initiative in facilitating daily office support activities; coordinates activities of and assigns work to other office support staff; performs advanced word processing, desktop publishing, presentation and data management activities and assists staff with the use of these applications; may maintain materials for availability on the World Wide Web; assists in problem solving for office activities; helps train and advise other office support personnel; serves as staff support to committees performing work for supervisor; composes correspondence, reports, publications and presentations, including editing and proofreading; researches and analyzes administrative requirements for specific projects or programs; selects and arranges meeting facilities, equipment and food for meetings, seminars and other special events; evaluates incoming mail, correspondence and inquiries, distributing with instructions on action items as needed; provides technical information regarding administrative procedures, services or programs; compiles materials, prepares agenda, and distributes minutes for meetings; makes travel arrangements and prepares itineraries; maintains confidential records and files; requests services such as mail, pick-up and delivery, printing and equipment maintenance; performs data collection, compilation, or statistical computations; verifies records, ensuring completeness and accuracy; maintains reference materials such as videos, books and periodicals; receives and records cash payments and/or makes deposits; maintains equipment and supply inventory; may supervise the work of other support staff and/or Student Workers; performs related duties as required.

Received:  General instruction and occasional review from administrative supervisor.

Given:  May give detailed initial instruction and frequent review of support staff and/or Student Workers.

Required:  High school graduation or any equivalent combination of training and experience. Five years of experience in general office or clerical work.

Preferred:  Associate degree. More than five years of experience in general office or clerical work.

Required:  None.

Preferred:  Certified Professional Secretary (CPS) certification.

Typical:  Use of standard office equipment and personal computers.

Typical:  Working knowledge of spreadsheet and word processing software programs. Interpersonal and communication skills. Keyboarding skills.