0045
SUPERVISORY INTERVIEWER
11/01/01
SUMMARY
General Description: Supervises the daily data collection of project interviewers.
DUTIES
Typical: Supervises, trains and schedules interviewers, schedules and conducts telephone interviews; converts previous refusals; monitors interviews and appointment calling; assures quality control; supervises clerical functions; tracks status of participants and interviewers; addresses confidentiality issues with participants; meets with supervisor for weekly updates; performs related duties as required.
SUPERVISION
Received: General instruction and periodic review from administrative supervisor.
Given: Detailed instruction and periodic review of interviewers.
EDUCATION AND EXPERIENCE
Required: Bachelor’s degree in marketing, communications, social science or public relations or any equivalent combination of training and experience. Some supervisory experience.
Preferred: Bachelor’s degree in marketing, communications, social science or public relations. Telephone interviewing experience in a supervisory capacity.
LICENSES, CERTIFICATES OR REGISTRATION
Required: None.
Preferred: None.
EQUIPMENT
Typical: Familiarity with personal computers.
KNOWLEDGE, ABILITIES AND SKILLS
Typical: Working knowledge of spreadsheet and database software.