0007
RECEPTIONIST
04/15/02
SUMMARY
General Description: Greets callers and visitors and performs routine clerical duties.
DUTIES
Typical: Receives and refers visitors and callers; answers routine questions; takes messages; maintains current roster of employees and their locations; places calls and maintains call records; may schedule appointments, reconcile telephone bills, sort mail, and type; performs related duties as required.
SUPERVISION
Received: Detailed initial instruction and frequent review from immediate supervisor.
Given: None.
EDUCATION AND EXPERIENCE
Required: High school graduation or any equivalent combination of training and experience. Previous office experience.
Preferred: Experience using a multi-line telephone system.
LICENSES, CERTIFICATES OR REGISTRATION
Required: None.
Preferred: None.
EQUIPMENT
Typical: None.
KNOWLEDGE, ABILITIES AND SKILLS
Typical: Working knowledge of standard office equipment.