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Courses for Factor Competencies

ADA: Americans with Disabilities Act

Advanced Conflict Management Skills Toolkit

Alcohol & Drug Awareness

Assertiveness Training

Better Business Writing

Communication Skills for Leaders

Courteous Service: Striving for Excellence

Conducting Internal Investigations

D.O.T. Supervisor Training Alcohol & Drugs in the Workplace

Delegation by Design

Directing, Coaching and Empowering

DISC: A Workplace Behavioral Profile

Dealing with Difficult Behavior

Designs for Effective Decision Making

Efficiency and Procrastination

Leadership and Innovation

Motivation: Principles and Practices

Now, Discover your Strengths

Personal Change Management Strategies

Personal Development Program (PDP): Capstone

Professional Leadership Program (PLP): Capstone

Revising and Editing Techniques

Stress Management

Time Management and Goal Setting

Interpersonal Communication Skills

Introduction to Leadership

Understanding Work and Leadership Styles

Social Issues in the Workplace

Introduction to Conflict Management

Managing Anger in the Workplace

Preventing Sexual Harassment (Supervisory Overview)

Prevention of Violence in the Workplace

Principles of Supervision and Management (PSM): Capstone

Progressive Discipline

Sexual Harassment: Prevention Strategies

Supervisory Skills: Basic Techniques

Leave Policies and Procedures

Workers' Compensation

Fair Labor Standards Act (FLSA) Timekeeping

Performance Development Procedures